Attention: Arcadia is experiencing an ongoing system outage, which is affecting the customer enrollment sync to your Web Office. Please be assured that all enrollments are being captured in the back-end system and will be credited with the appropriate timestamp.

As recently announced on the April State of the Company Address, we have updated our Energy Advisor Certification Training to include certification for in-person marketing.

With this update, beginning today, April 28, 2023, Energy Advisors completing certification will automatically be certified for in-person marketing activities.   

For the majority of Energy Advisors who have already completed certification, we have created a separate course specifically for in-person marketing certification so you can complete it without having to retake the entirety of the certification training. You will receive a welcome email today providing access to this course which includes the In-Person Marketing Guide and a short quiz covering the rules and requirements for each state as their rules for in-person marketing are different. The guide is also available in the Web Office > Documents & Media > In-Person Marketing section.  

If you plan on marketing Think Energy in-person, it is required that you complete this additional course before doing so. Marketing Think Energy in-person before completing this certification is prohibited. If you are not planning on conducting any in-person marketing than it is not required.  

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