Written by 10:20 am FAQs, Think+ , Training & Development Views: 183

Terms & Policies Refresher: Training Downline EAs

You know that old proverb that starts with, “Give a man a fish…”? Sure you do. “Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.” So, what does that have to do with Think+?  

We want to refresh you on what we’re referring to as the “Teach an EA to Fish” policy. Or, more specifically, highlight the importance of properly training and educating downline EAs. In the philosophical sense, freeing yourself from handholding and giving your team members the tools to grow on their own will improve their (and your) business. In a more cut-and-dry sense, acting on behalf of your downline is a direct violation of Think+ policies.  

Sections 35 and 44 of the Think+ Terms & Policies provide helpful context surrounding practices that could potentially cause issues:  

“35. Limitations on Energy Advisor and Household Businesses. An individual may own, operate, control, or have an interest in, only one Think+ business, and there may be no more than two Think+ businesses per household. If there are two Think+ businesses in a household, both businesses must have the same Sponsor, or one of the businesses in the household must be the immediate Sponsor of the other. A “household” is defined as all individuals including dependent children who are living at the same residential address as a family or in a family-like setting. A household may consist of a 13 Think+ Terms & Policies (012224) single individual or two or more individuals and may consist of individuals living together in a family-like unit who are not related (whether by blood, marriage, domestic partnership, adoption or otherwise). Dependent children attending school away from home are considered part of the household.”

 

“44. Manipulation of the Compensation Plan. Think+ prohibits conduct and action which are, or may be perceived as, manipulation of the Compensation plan primarily for the purpose of qualifying for incentives, bonuses, advancement, and/or compensation paid by Think+. This prohibited conduct may include, but is not limited to: (i) purchasing and/or paying for Think products and services under an Energy Advisor’s account in your downline; or (ii) placing, or encouraging the placement of, orders under customer accounts in a fraudulent, manipulative, or deceptive manner. Think+ employs robust and consistent monitoring to ensure compliance with this policy. Similarly, Energy Advisors shall not require or encourage other current or prospective customers or Energy Advisors to make any purchase from, or payment to, any individual or other entity to participate in the Think+ Compensation Plan other than those purchases or payments identified as recommended or required in official Think+ literature.”  

This all boils down to the fact that upline EAs aren’t permitted to take action on behalf of their downline EAs or their personally enrolled customers. This includes reaching out to EA Support on someone else’s behalf. If you’re helping a member of your team address an issue, they must be included in any communication. EA Support is here to help, but are unable to act on a person’s account without their direct approval.  

Think+ was built on the ideas of mentorship and personal growth. Success at every level of our community relies on your investing time and effort into your downline, but it’s equally important that you understand the key differences between teaching your team and attempting to circumvent the rules by acting on their behalf.  

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